Error When Trying to Upload Pictures to My Site

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  brittanynicolec1541e51ad · Member · Dec 19, 2021 at 9:17 pm

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  I’ve been getting error messages when trying to upload media/pictures to my site. The error messages don’t give me any details as to why this is happening. Anyone know what I should do? Thanks.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Dec 20, 2021 at 8:45 am

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  Hello there,

  What does the error read exactly?

  Also to note, this site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  This means our support is limited, but we’ll do our best to point you in the right direction.