error while migrating subscribers to self hosted wordpress

  • Unknown's avatar
    milacfontes · Member ·

    i am receiving error of ‘only blog owner can migrate the emails followers’ while migrating to site camilafontes.com. please check the issue

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    It looks like the Jetpack connection for your new site belongs to a different username, camila780521890. Your username has been added to that Jetpack connection, but doesn’t own it, so cannot transfer subscribers to or from that site.

    But camila780521890 does not own the WordPress.com site, you do, so that account also won’t be able to make this transfer.

    Please confirm the two sites between which you want the subscribers transferred, and we can help with that.

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