Evergreen subscriptions

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  abira635341345 · Member · Jun 28, 2018 at 12:26 pm

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  We have few evergreen subscriptions on the system. I would like to cancel them before the next payment taken from their bank. Can someone please advise the procedure.

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  fstat · Staff · Jun 28, 2018 at 1:22 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the self-hosted version of WordPress you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/

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  abira635341345 · Member · Jun 28, 2018 at 3:23 pm

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  Thanks for getting back to me. My website is sisters-magazine.com.

  Thanks again

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  supernovia · Staff · Jun 28, 2018 at 5:57 pm

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  It looks like sisters-magazine.com is not hosted here. Do you have an email saying a subscription is pending renewal?