Everything I have been working on is gone
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Hi, Ive been working on my site with the site builder, I went back on it today and everyone is gone. Basically starting over but this isn’t the software that I have been using and then when I click to go on my website it says that they are having trouble shooting it and nothing pops up. I want to know how to go back to what I originally had before everything just went away. It isn’t even like starting over, it’s like a completely different software or something. I don’t even know what’s wrong to accurately explain it either.
Site: https://byallydavis.com.
WP.com: Unknown
Jetpack: Yes
Correct account: Yes -
Hi there!
Please note that your site at byallydavis.com is using the WordPress.org software and is hosted by Bluehost. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.
We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums
In this case, I’d suggest getting in touch with Bluehost as they will have more information on what happened on your site. They may also be able to help with restoring the site to an earlier version. (In the future, you can use Jetpack Backups on your site for this feature.)
If they are unable to help, please post on the WordPress.org support forum at the link above.
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