Expired Credit Card

  • Unknown's avatar

    I’m not sure how you can charge me when the credit card on file expired in November. I purposely did not put in a new one because I no longer need any of these sites. Yet, on the ‘receipt’ that I received to my email it says that you charged me. I don’t believe it’s possible and also I have since cancelled every single site with you and will continue to use square space from here on out.

    Please verify on if you attempted to charge or successfully charged the credit card on file. If you charged it, I would like a refund as the card was expired and I’m completely unsure of how it could have possibly gone through.

    Michael

    The blog I need help with is: (visible only to logged in users)

  • Hmmm, I am not sure how that happened. Our apologies and I will dig into the situation to see what I can find to prevent it from happening in the future.

    I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

    Please let me know if there is anything else I can do for you.

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