Expired Domain

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  danvherron · Member · Jul 29, 2016 at 9:50 am

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  I have managed three blogs through wordpress for almost two years. All of a sudden one site’s domain has expired. I have paid for the domain name through registrant service and have not been billed by wordpress in connection previously. What do I need to to do to get djfriendship.dk up and running againg, and how can I avoid the same thing happening to djvenskab.dk?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 29, 2016 at 11:46 pm

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  Hi there,

  I would be happy to assist you in renewing djfriendship.dk. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into renewing the subscription upgrade. However, you should be able to renew the domain if logged into the account that owns the upgrade.

  Once you are logged in, the best way to avoid domain expiration is to set your subscription to auto-renew each year. For more information on auto-renewing your account, please visit our support page:

  Manage Your Purchases

  Let me know if you have any questions.

  Thanks!