Expired SSL Certificate

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  gariochheritagecentre · Member · Jan 16, 2019 at 4:45 pm

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  The SSL certificate for our site http://www.gariochheritage.co.uk seems to have expired and people are having issues accessing the site because of this, how do we fix it?

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  kokkieh · Staff · Jan 17, 2019 at 10:24 am

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  Hi there,

  You used to have that domain connected to a site on the WordPress.com Business Plan, but you cancelled both that plan and domain mapping upgrade already in October 2017.

  It seems you still have that domain pointed to us, but without a plan and domain mapping upgrade on your account we cannot issue an SSL certificate for that domain, as it’s no longer properly hosted with us.

  If you want to continue using that domain with your WordPress.com site, I can send you a payment link to buy a new Business Plan and then I can restore the upgrades to your account.

  Please let me know if I should get this process started.

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  gariochheritagecentre · Member · Jan 17, 2019 at 4:16 pm

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  Hi yes, please send that link.
  thanks

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  supernovia · Staff · Jan 17, 2019 at 5:41 pm

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  We have emailed a payment link. Please update us here once that’s paid so we can work on restoring the site.

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  gariochheritagecentre · Member · Jan 18, 2019 at 1:32 pm

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  This has been paid, can you please update the site as soon as possible.

  Thanks
  Marc

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  fstat · Staff · Jan 18, 2019 at 3:31 pm

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  HI Marc,

  Thank you for your payment. I have already restored both your Business plan and your domain mapping.

  Let me know if there’s anything else I can do for you. I’m happy to help.