Fábio – Walter

  • Unknown's avatar
    judicefabio · Member ·

    Bom dia.
    sou Fábio da Mixdcampinas.com e estou começando o trabalho com o WALTER JOSÉ MINICUCCI, pessoa física, residente na cidade de Campinas, São Paulo, localizada à Avenida José Bonifácio, n.o 1901 – Jardim das Paineiras, CEP:13092-305, CPF: 748.806.598-00.
    o meu problema é o seguinte; Ao fazer uma atualização no site, a URL: https://www.walterminicucci.com.br/site/ foi apagado no campo de configuração dentro do painel, só eu não estou conseguindo acessar WP-Admin, porque a Url foi apagada. Gostaria de saber como eu posso acessar novamente o WP-admin, e voltar a url correta? ou Se seria possível vocês, fazer esse acerto novamente da URL: https://www.walterminicucci.com.br/site/.

    Login: Walter

    The site I need help with is http://www.walterminicucci.com.br/site/. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    And, they offer support in your native language at https://br.wordpress.org/support/

    Your hosting provider’s support team may also be able to assist.

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