Facebook WooCommerce Integration Order Can’t Fullfill

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  qioutdoor · Member · Sep 9, 2021 at 2:38 pm

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  I have 2 orders on my facebook that have the error ‘Order pending acknowledgement by WooCommerce Integration’. I removed the in-app checkout option on Facebook since I have seen that there is a problem with that currently. But I still cannot fulfill the order since facebook is waiting for WooCommerce and WooCommerce isn’t showing the order.

  Site: https://qioutdoor.com/.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Sep 9, 2021 at 6:25 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/