facing issue while uploading media

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  allaboutsomebody0 · Member · Aug 18, 2022 at 4:30 pm

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  Hey Team,
  I’m facing the issue while uploading the photos. its shows the error is-

  There has been a critical error on this website.

  Learn more about troubleshooting WordPress.

  I already click this link and does as per the steps but still, the issue is not resolved yet, it’s almost been a month.
  kindl help me resolve this issue ASAP.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Aug 19, 2022 at 11:19 am

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  allaboutsomebody0 · Member · Aug 21, 2022 at 1:42 pm

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  it’s https://allaboutsomebody.com/

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  staff-totoro · Staff · Aug 21, 2022 at 5:48 pm

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  Hi there,

  We can’t help directly because we don’t host allaboutsomebody.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!