Failed Gravatar domain checkout is blocking me from selecting another domain

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  mustafamdsajid1 · Member · Jul 25, 2026 at 1:47 pm

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  Hello,

  Yesterday, I tried to claim the free Gravatar domain mustafamohammedsajid.pro and proceeded to payment through UPI, but the payment and domain registration were not completed.

  My WordPress.com Active Upgrades and Billing History are both empty, so the domain does not appear to have been purchased.

  However, when I now try to select another Gravatar domain, such as devmustafa.art, I receive this message:

  “devmustafa.link has been removed because it cannot be purchased at the same time as your Gravatar domain (mustafamohammedsajid.pro).”

  It appears that the failed checkout for mustafamohammedsajid.pro is still pending or stuck on my account. Please remove or reset the unfinished Gravatar domain checkout so that I can claim a different domain.

  Thank you.

  

  

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  nuk4040 · Staff · Jul 25, 2026 at 2:10 pm

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  Thanks for flagging this, @mustafamdsajid1!
  
  Due to the sensitivity of domain-related issues like this, I have sent you an email update.
  
  Please let’s continue the interaction there :)

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  mustafamdsajid1 · Member · Jul 25, 2026 at 2:13 pm

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  Sure but i also raised that to help@wordpress.com and i got their reply and they said that their developer will act on that accordingly