Failed Order #3570

• 

  marie781908391 · Member · May 25, 2018 at 4:39 am

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  Hi,

  I would like to know why a order was failed on my website. Square are not troubleshooting this and are saying I should contact Woo Commerce. Could you please trouble shoot this? Below error message was found:
  Array
  (
  [0] => stdClass Object
  (
  [category] => INVALID_REQUEST_ERROR
  [code] => MISSING_REQUIRED_PARAMETER
  [detail] => Missing required parameter.
  [field] => card_nonce
  )

  )
  Order status changed from Pending payment to Failed.

• 

  kokkieh · Staff · May 25, 2018 at 9:31 am

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  Hi there,

  You have posted in the support forums for free sites hosted on WordPress.com. We cannot help you with WooCommerce issues here.

  You can contact WooCommerce support at https://woocommerce.com/contact-us/ or you can find the WooCommerce forums here: https://wordpress.org/support/plugin/woocommerce