Failed to connect JetPack to WordPress.com

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  sandalian · Member · Oct 19, 2012 at 10:16 pm

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  Hi,

  I’m installing JetPack on foodrecipe.us. When I try to connect it to my blog in WordPress.com, it fails with following error message:

  Jetpack could not contact WordPress.com: token_http_request_failed. This usually means something is incorrectly configured on your web host.
  name lookup timed out

  Please let me know how to solve it. I’ve tried to disable firewall on my server but still no luck.

  I’m waiting to hear from you.
  Blog url: http://sandalian.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Oct 19, 2012 at 10:41 pm

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  Would you please try with all other plugins temporarily disabled.

  If that doesn’t work, try temporarily switching to the Twenty Eleven theme.

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  sandalian · Member · Oct 19, 2012 at 10:57 pm

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  Hi macmanx,

  When I tried, I already disabled all plugins and using Twenty Eleven theme.

  Thx.

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  staff-blorbo · Staff · Oct 19, 2012 at 10:59 pm

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  What is the URL of the blog in question?

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  sandalian · Member · Oct 19, 2012 at 11:02 pm

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  Hi

  It’s http://foodrecipe.us.

  WordPress Address and Site Address in General Settings already the same, http://foodrecipe.us (without www).

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  staff-blorbo · Staff · Oct 19, 2012 at 11:05 pm

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  Hm, I can see the problem here. Who is your hosting provider?

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  sandalian · Member · Oct 19, 2012 at 11:08 pm

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  I have access to the server (root).
  Can you point me what’s the problem?

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  staff-blorbo · Staff · Oct 19, 2012 at 11:28 pm

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  Ok, please check your access logs around the time that you attempt to connect Jetpack to make sure that you aren’t blocking any connections from us. If you are, please remove the block.

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  sandalian · Member · Oct 19, 2012 at 11:36 pm

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  I think I see the problem, I’ve fixed it now.
  Thank you!

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  staff-blorbo · Staff · Oct 19, 2012 at 11:39 pm

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  You’re welcome!