Failed to connect to FTP Server sitename.org:21 error

  • Unknown's avatar
    sunflower476 · Member ·

    This is a Basic WordPress site running Divi and hosted through GoDaddy. My questions are 1) why is WP asking for FTP credentials to install or update themes/plugins? 2) Can I make it stop asking so updates/ installs just work 3) If I can’t make it stop asking, how do I fix the connection? I have double checked the credentials so that is not the problem. Please speak in plain terminology and provide all steps so I can follow. Thank you.

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, you’ve posted to the support forum for users with free websites hosted on the WPcom platform. WPcom (where we are ) and WP are separate entities with different documentation and support forums.

    More information about the differences can be found here: https://wordpress.com/support/com-vs-org/

    For help with a site using the open source WP software, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  • The topic ‘Failed to connect to FTP Server sitename.org:21 error’ is closed to new replies.