failure to restore default name record, naming mismatch, ssl certificate pending

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  spencewj1gmailcom · Member · May 2, 2024 at 5:39 pm

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  Dear WordPress,

  My site above is currently appearing as not secure when accessed, but I have not been able to fix this. When I seek to restore the default name record this fails, a check with the Qualys server test notes a “naming mismatch” on the certificate, with common names *.wordpress.com and the alternative names: *.wordpress.com wordpress.com causing the mismatch. My dashboard has stated that an “ssl certificate is pending” for some days. Help very welcome!

  Bill

  The blog I need help with is: (visible only to logged in users)

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  staff-cici · Staff · May 2, 2024 at 9:33 pm

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  Hi there,

  I’ve provisioned the SSL for your billspence.org domain so you should be able to access your site here without errors now:

  https://billspence.org/

  However, the www version of your website is not working because there is a DNS record pointing the www subdomain to a different IP address. You can restore the default CNAME record for the www subdomain by going to your DNS records page. This guide shows you how to do that:

  

  Domains » Manage Your DNS Records

  in WordPress.com Support

  4 min read

  DNS records are special settings that control what people see when they visit your domain. They also allow you to connect your domain to third-party services such as an email provider. This guide will show you how to add, remove, and change your domain’s DNS records. Reasons for Editing DNS Records You may want to edit the DNS for your domain if you are: Verifying your ownership of a d

  Click the Manage button on the DNS records page and then select the Restore default CNAME record option from the action menu (three dots) at the top of the DNS page.

  Let us know if you have any more questions and we’ll be happy to help!