(email visible only to moderators and staff)

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  chris911covidtestingcom · Member · Sep 29, 2022 at 2:05 am

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  Hello, we are trying to gain access to https://911covidtesting.com/wp-login.php?redirect_to=https%3A%2F%2F911covidtesting.com%2Fwp-admin%2F&reauth=1

  We are using (email visible only to moderators and staff) account but it keeps emails a reset link that keeps emailing the same thing. Theres no option to change the passcode

  I don’t have a site with WordPress.com yet

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  fstat · Staff · Sep 29, 2022 at 6:18 am

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  Hi, to recover access to that site, please follow this guide:

  https://wordpress.org/support/article/resetting-your-password/

  For some of the steps in that guide, you’ll require access to your hosting environment, so you’ll want to reach out to your host for help.

  Please note that the forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org