Fatal error

  • Unknown's avatar

    Hi I am the technology coordinator for our school, and we just found out that whenever a parent tries to get onto out site, they get the following error Fatal error: Call to undefined method ReflectionParameter::hasType() in /home/content/61/9177461/html/wp-content/plugins/cornerstone/includes/classes/Util/IocContainer.php on line 40

    We do not know who or what the administrator email address is. I did not design the site, and I am kind of behind the 8-ball here. Is there any way I can get some help for this. You cannot access chat or anything without logging in, if I use the admin info I was provided that does not work either. We need our website back up

    Sincerely Anthony Frasca
    Technology coordinator
    Holy Cross School
    (email visible only to moderators and staff)

    Site: holycrosselem.org.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

    WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

    And, you can find Cornerstone’s support at https://wordpress.org/support/plugin/cornerstone/

  • Unknown's avatar

    Unfortunately I do not understand anything that you posted in that response. How do I know who is hosting my website? I am sorry, Like I said I did not set up any of this.

    Anthony

  • Your hosting provider is whomever you’re paying monthly or annually to host the site.

    I recommend checking with your organization on that, as it’s very critical. If the hosting bill is not regularly paid, the site will go offline for good.

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