Fatal error
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Hi,
I hope your day is going well! I am having a problem with one of the pages of my website when I try to edit it. I simply can not.
I get this message instead:
Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 20480 bytes) in /home/customer/www/kseniavasenev.com/public_html/wp-includes/meta.php on line 1081
I did have the same issue before with another page, and I was able to overcome it only by creating the same exact page from scratch again. However, it is not the fastest and easiest way, and I was hoping to get your opinion and do it another way this time!
Thank you so much!!!
Warmly,
KseniaWP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hey there, sorry to hear that!
That site isn’t hosted with us, so we most likely can’t help much. But here are a few ideas:
– If it’s only happening with one page or post, try to identify what’s different about it. Different template? Different plugins or blocks being used? Is it huge compared to the others?
– Try another browser: do you have the same issue in Safari, for example?
– Try using the healthcheck plugin to troubleshoot whether the issue could be caused by a theme or plugin: https://wordpress.org/plugins/health-check/
– If this happened with a recent theme or plugin update or install, check in with their support to see if they’ve seen that
– Ask your host to help you restore a good backup
Going forward, you’ll also want to use the correct resources for help with the free WordPress code. We have some tips here: https://wordpress.com/support/help-support-options/#word-press-org-support
WordPress.com uses that free code for our hosting service. We provide support, maintenance, SSL, and more for our users. Once you’ve resolved this issue, if you’d like to move the site to our services so we can be more involved in helping you, let us know. You can find our pricing here:
https://wordpress.com/pricingHoping this helps!
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