Featured Image vs Jetpacl

• 

  danutzbontas · Member · May 22, 2022 at 6:53 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I’ve paid for a while Jetpack Backup.
  Now, I want to return to the free version.

  When the plugin is activated I have a problem with the featured image being uploaded.
  If it is uploaded is not being seen. http://www.danutbontas.com/blog

  If I deactivate the plugin everything return to normal regarding the featured image.
  Also, if I want to write a new blog, but also the current ones have the imagine restored.

  Any thoughts in how I can keep the free version of Jetpack but removing this problem?

  Thanks,
  Danut

  The blog I need help with is: (visible only to logged in users)

• 

  danutzbontas · Member · May 22, 2022 at 7:17 pm

  • Copy link

  Dear sir,
  I have paid in the past around 10 eur/month for the JetPack subscription.

  Now, I want to use the free version.
  However, something peculiar happend. The featured images from my blog are not working with Jetpack Free.

  If I deactivated the plugin – everything is back to normal.
  Can I get an insight in how to keep Jetpack free and solve this issue?

  Thanks, Danut

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

• 

  supernovia · Staff · May 23, 2022 at 1:26 am

  • Copy link

  Hi @danutzbontas, can you contact jetpack directly with any billing questions you have for them?

  Contact Support

  They can probably help with the featured image issue as well.