Featured images and image carousel not displaying on frontend (desktop)

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  thehearabouts · Member · Nov 6, 2022 at 12:50 pm

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  Hello!

  It seems that the featured image in the blog posts and the images in the gallery carousel on the homepage are not displaying on the frontend (on desktop) – the image URL is being displayed, but the image seems to be broken.
  When clicking on the image URL, the image is being displayed. We have checked on mobile devices, and they are being displayed. What may be causing this and how can we get it fixed? Thank you!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Nov 7, 2022 at 7:05 pm

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  Hello there,

  I can’t seem to replicate that issue when visiting: http://www.thehearabouts.com.

  What browser are you using exactly?

  To note this site is not hosted with WordPress, so we may not be able to help with this site.

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  staff-totoro · Staff · Nov 7, 2022 at 8:01 pm

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  Hi there,

  We can’t help directly because we don’t host thehearabouts.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (Romarg Hosting) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!