Fedex plugin refuses to install

  • Unknown's avatar
    unicornepoxy · Member ·

    Trying to install the FedEx shipping plugin for my boss but it keeps asking for an FTP password/login, but when I log in it gives an error message. The IT guy that installed the site has never seen this issue before in all his years so I am at a loss.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • fstat · Staff ·

    Hi there,

    What’s your site’s address so I can point you in the right direction of getting support?

    Please note that we can only provide support for WordPress.com hosted sites. If your site is using the open-source WordPress software you need to seek help at these forums:

    https://wordpress.org/support/forums/

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