Feedback response

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  colescuts · Member · Nov 27, 2012 at 2:47 pm

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  Just noticed a lot of questions/requests via feedback. How do I respond to them?

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Nov 27, 2012 at 10:56 pm

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  Hi there, I’m not sure exactly what you mean. Could you clarify where you’re seeing these questions/requests coming in?

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  colescuts · Member · Nov 28, 2012 at 3:36 pm

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  They don’t come in as “comments” (to which I can reply), but as “feedback” (whatever that is), to which I cannot figure out how to reply, unless via the blog itself. Inappropriate since that would involve publically discussing private matters

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  kathrynwp · Staff · Nov 28, 2012 at 3:41 pm

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  Could you provide an example of one of these “feedbacks” so I can investigate? Thanks.

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  colescuts · Member · Nov 28, 2012 at 4:13 pm

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  Comes in via my email as a message followed by:
  Time: Monday November 26, 2012 at 3:11 pm
  IP Address: 68.142.54.226
  Contact Form URL: http://colescuts.com/
  Sent by an unverified visitor to your site

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  kathrynwp · Staff · Nov 28, 2012 at 4:51 pm

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  That looks like a message being sent through the contact form in the sidebar on your homepage:

  QUESTIONS? Ask me!
  Your question

  Because you didn’t provide a field for folks to enter an email address, there is currently no way for you to reply to them individually. You can modify the form in your sidebar widget to require an email address if you like.

  If you need further help, just let me know.