finding account listed below

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  carolynnegamble2013 · Member · Aug 27, 2013 at 4:16 pm

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  I need to change password. [Staff removed account information]

  Somehow I keep getting into carolynnegamble2013 and don’t want that account. Not sure how it happened.

  Please direct me to geting into account mentioned above/first – [Staff removed account information]

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 27, 2013 at 4:20 pm

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  This is a public forum available to everyone with internet access. Staff will remove the login information you ought not to have posted here.

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  timethief · Member · Aug 27, 2013 at 4:22 pm

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  Go to your email program immediately and change the password to a very difficult one because that’s how many hackers gain access to blogs.

  1. If you can log-in go here > Users > All Users and delete any user that does not belong there.

  2. Disable post by email > http://en.support.wordpress.com/post-by-email/

  3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/

  4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password

  5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

  6. Set up two step authentication http://en.support.wordpress.com/security/two-step-authentication/

  Then read this please knowing that blogs don’t get hacked when security protocols are followed. > http://en.support.wordpress.com/security/

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  rachelmcr · Member · Aug 28, 2013 at 9:48 am

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  Hi there, please do not ever give out your WordPress.com account password. Staff here at WordPress.com will never ask you for it.

  For help regaining access to a WordPress.com account, please go to this page:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  Click the “Need More Help?” link next to the button, and fill out the form. Our account recovery team will get back to you by email so you can discuss the options in private.

  We respond to all inquiries in the order in which they were received.