fine from credit card provider

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  ny2rob · Member · Feb 20, 2017 at 7:44 pm

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  I have authorized the provider to pay the disputed charge and they have notified me they did so on 1/23/17. However, I cannot get the WordPress site to accept my paying the $20 fine. How can I do this?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 20, 2017 at 7:45 pm

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  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Feb 21, 2017 at 8:11 am

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  Hi there,

  Are you receiving an error message when you try to pay on the checkout screen, or is the payment just failing to go through? Can you please try clearing your browser cache, or try a different browser and see if that works?