Five issues as described below. NOTE Our current url is bookcollectors.org.au and was incorrect on previous email.

  • Unknown's avatar

    Hello

    I’m from Australia and manage (with my limited knowledge) the website for
    (all one word) bookcollectors.org.au

    I have the following queries.

    1) I’ve tried several times to reset my password but when I log in – it does not recognise the new password. Please advise what I should do. Also when I try and log into your support site, I cannot as I don’t know what my valid password is.

    2) How do I copy a post into a new post?

    3) On the new posts that I create on the home page, a few links appear on the bottom of the post which are old and not required, I am unable to get rid of these – please tell me how to do so. They also appear on other pages within the website.
    4) the current website is bookcollectors.org.au. However, there is another site with the url:

    Official website now active | please update your bookmarks

    I am not sure how to get rid of this url as it is no longer active.

    Another site with a very long url is also out of date and I am not sure how to get rid of this:
    https://www.google.com/search?q=book%20collectors&oq=book+collectors&aqs=chrome..69i57j69i60l3j0l2.5591j0j8&sourceid=chrome&ie=UTF-8&npsic=0&rflfq=1&rlha=0&rllag=-33873754,151147007,6049&tbm=lcl&rldimm=4360827834334882271&ved=2ahUKEwj_n-WX6dPiAhXMfysKHSxjD1wQvS4wAHoECAsQIg&rldoc=1&tbs=lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:10#rlfi=hd:;si:4360827834334882271;mv:!1m2!1d-33.798789899999996!2d151.28043259999998!2m2!1d-33.9336213!2d151.1218262!3m12!1m3!1d65291.936220500575!2d151.20112939999999!3d-33.8662056!2m3!1f0!2f0!3f0!3m2!1i462!2i473!4f13.1;tbs:lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:10

    5) I would really like to contact someone at WordPress by phone but am unable to do so – please can you advise me of a phone number I can call from Australia and what your operating hours are,

    Many thanks,

    Hillary Goldsmith
    (email visible only to moderators and staff)
    bookcollectors.org.au

    The blog I need help with is: (visible only to logged in users)

  • The topic ‘Five issues as described below. NOTE Our current url is bookcollectors.org.au and was incorrect on previous email.’ is closed to new replies.