Footer transparent background change not persistent

  • Unknown's avatar
    fotoclubnenufar · Member ·

    I hope that the images are visible. I only see them as a grey box with a black diagonal line. I am trying to remove the background from the footer as in images in annex. Right clicking in the black area and selecting “inspect” allows me to toggle the background color in the footer-widgets-row and makes the background transparent but I cannot make it persistent. Manual editing the style.min.css file in the file manager of one.com to remove the background color does not work. The file on the one.com server is changed. But the same file opened from inspect is still the unedited file.

    Any suggestions ?

    You will not see the background picture on our website because my question is about a staged site of it.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    fotoclubnenufar · Member ·

    Strange, the link in the previous post shows a transparent background in the footer. But as soon as I switch a another page and go back to the home the footer background is black again.

  • staff-totoro · Staff ·

    Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host nenufar.be on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

  • Unknown's avatar
    fotoclubnenufar · Member ·

    It is great that you are so clear in your explanation and forward me to another help source ! Thank a million.

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