Forgot admin inlog

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  watnuheerlen · Member · Dec 16, 2019 at 11:03 am

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  Hi!

  I worked for a company a couple of years ago and I built a website for them. I gave them an inlog, but it turns out to be non-admin. And I completely forgot my admin inlog! E-mail, username and password: I have no idea.

  Can you upgrade their user status to admin?

  Kind regards,
  Rian

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  staff-zinnia · Staff · Dec 16, 2019 at 4:32 pm

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  Hi Rian – Please let us know which site you’re trying to work on. Then we can take a look and provide more help.

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  ikbeninheerlenwatnu · Member · Dec 16, 2019 at 4:56 pm

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  http://www.officealacarte.nl

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  staff-blorbo · Staff · Dec 16, 2019 at 7:43 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  With that said, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/