Forgot password

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  tydan9716 · Member · Feb 24, 2020 at 3:55 pm

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  Hello,
  I have an old account under the username (email visible only to moderators and staff).
  I cant get into the gmail account, and I can’t access the wordpress site, but I’m trying to have a designer update the website. How can I move forward?

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  staff-zinnia · Staff · Feb 24, 2020 at 8:56 pm

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  Hi –

  There’s some help for recovering the account access on this page: https://en.support.wordpress.com/account-recovery/