Forgotten details following change of email.

  • Unknown's avatar
    heathersorensen55 · Member ·

    Hi!! I have a problem as I have not used my site for some time – wanted to do so but couldn’t log in as I have forgotten my details and to complicate this matter I have had a change of email address since I set up my site and then wanted to log back in. Hope you can help me especially as I have just paid my annual fee!!

  • staff-zinnia · Staff ·

    Hi –

    The account can be recovered with the proof of your annual renewal. DO NOT share those details here, though. This is a public support forum and anyone who gains access to those details could potentially access your account.

    Instead, you need to provide that information to us securely through this form:

    Recover Your Account

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