forgotten password

• 

  hinaahmed92 · Member · Jan 2, 2019 at 12:48 pm

  • Copy link
  • Add topic to favorites

  Hi
  so i was made to make an account on there through my time at university. i used my university details to make an email however i have forgotten the password and can no longer access the email, is there anything that can be done as i want to work on my website and i am paying for a domain.

• 

  fstat · Staff · Jan 3, 2019 at 10:08 am

  • Copy link

  Hi there,

  If you don’t have access to email associated with that account, in order to regain access, we’ll need one of the following things:

  * A transaction ID for any upgrades purchased for the account

  https://en.support.wordpress.com/transaction-id/

  * The WordPress.com account activation link, which we sent to your email address when you first registered with us.

  For more information please read our Account Recovery guide:

  Recover Your Account