Form response: where is it?

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  coachingsapiens · Member · Jan 26, 2021 at 4:43 pm

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  Hi everyone. Just created a new page with a new basic contact form. Published it and tried the contact form which seems to be working properly. Nevertheless never received by test contact… Just waited for more than 1h always looking into the email account associated to the WordPress account… Any hints where the contact response is?

  Thank you!

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  staff-blorbo · Staff · Jan 26, 2021 at 6:06 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  coachingsapiens · Member · Jan 27, 2021 at 2:14 pm

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  Hi. this is the website: https://sapienscoach.net/

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  staff-ozmodiar · Staff · Jan 27, 2021 at 4:36 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org