forwarded domain from godaddy

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  tarzymills · Member · Aug 30, 2013 at 9:48 pm

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  my domain lives at godaddy. I followed the directions and got tech support, the domain is forwarding and is now coming up blake? can someone help? Ican get an answer through forum. is there a number i can call?

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Sep 2, 2013 at 11:09 am

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  Hi there,

  We don’t have phone support here at WordPress.com, but I’d be happy to help you here!

  I see that you purchased our Site Redirect redirect upgrade. This is meant to redirect visitors from your WordPress.com site to a site at a different address, for example if you move to a different web host.

  The best way to use your domain with WordPress.com is to purchase our domain mapping upgrade, instead of using the site redirect and domain forwarding. If you’d like to do that, I can help you switch to the correct upgrade. However, you will need to do a few things to prepare your domain, as mentioned in this guide: Map an Existing Domain

  Please let me know if you have any questions about this!