FRAUD

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  sophiajanex · Member · Nov 2, 2022 at 7:06 pm

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  Hi can you please help me.

  I had a website made with you http://www.tmmpreloved.co.uk it was made by a developer. IT HOME – he’s hacked into my account and put payments into this account via FIVERR. He’s since logged into to my website via your wordpress and changed my passwords and deactivated my account. IT home has since deleted his web develop website. Can you please check my previous account that he removed. He’s backed into my bank and had access to info via wordpress. I NEED MY WEBSITE RECOVERED AND HELP WITH THIS MATTER.,

  I am absolutely heart broken. This is my business.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  aleone89 · Staff · Nov 3, 2022 at 11:24 am

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  Hello there,

  http://www.tmmpreloved.co.uk is not hosted with WordPress.com, so we don’t have access to this site and we’re not able to help with the issue faced.

  It looks like it’s hosted with Siteground, so you may wish to reach out there for help gaining access.

  https://www.siteground.co.uk/tutorials/getting-started/getting-help-from-our-support-team/

  I hope this helps.