Free account (mistake)

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  alteneuemusik · Member · Jan 15, 2020 at 1:19 pm

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  Hello,
  I was trying to figure out how to open a free account, which I couldn’t figure out. So I clicked on the $4/month icon and immediately it was considered an agreement to open a 4$/month plan. This is incorrect, my wish is to open a free account, I do not have the means to pay.
  How can i rectify that? Please advice.
  Thank you,
  Jurgen

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  justjennifer · Member · Jan 15, 2020 at 1:30 pm

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  Hi there, you can remove an upgrade plan from your cart by clicking on the cart and then the trash can icon next to the plan.

  Let us know how that goes.

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  alteneuemusik · Member · Jan 15, 2020 at 5:06 pm

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  Thanks for the advice. The “Plans” page is somewhat confusing – in a column to the left it says “free” but the 4$/month option upgrade is grayed out because – my assumption – it is active. And yet, the cart is empty. Maybe this is so because wordpress.com will invoice only at the end of one year? I am confused.
  The screenshot linked below is alive only for one download, hope you can see it.

  https://app.unsee.cc/#cbf73b45

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  justjennifer · Member · Jan 15, 2020 at 5:15 pm

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  Thanks for the screenshot. All plans on WPcom are paid in full for one year (or two if you select that option) at checkout.

  I don’t see that the Personal plan upgrade button is grayed out/inactive, however it is not highlighted like the Premium plan is. :)

  As your dashboard says, your site is on our Free plan.

  Let us know if you have any other question about this.