Free Shipping rules for Separate Shipping Packages

  • Unknown's avatar
    fmhyeow · Member ·

    I had recently added Woocommerce Advance Shipping Packages plugin to my Word Press hoping that this will eventually solve the issue of setting shipping fees for products from different suppliers with different shipping methods/fees (i.e. Flat rate and also Weight based shipping fees).
    Although with this plugin, the shipping fees are calculated and shown at the Cart/Checkout based on the different shipping packages, the FREE SHIPPING rules was calculated based on TOTAL CART amount instead of each shipping package (i.e supplier/method).
    I had assigned different Shipping Class to different supplier and for flat rate method I had created a FREE Shipping method separately but the problem persists.

    FYI: Other shipping plugins which I have activated are Flexible Shipping, Advance Free Shipping, Hide Shipping Method as well.

    Any suggestions how this could be resolved? Please help. Thank you.

  • staff-ozmodiar · Staff ·

    Hi there,

    If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

    https://woocommerce.com/my-account/create-a-ticket/

    But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

    https://wordpress.org/support/plugin/woocommerce

    These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

    WordPress.com vs. WordPress.org

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