Free trial and credit card details

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  gloriadulcie · Member · Nov 26, 2014 at 5:53 am

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  Hello, I signed up for a free business trial today but when I am looking through the themes, a price appears. I don’t want to be charged for a theme when I am only trialling the site. Can you please let me know if the subscription has actually been processed. As I have entered my credit card details I am feeling a little insecure about it. Thank you, Alex. The site is (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Nov 26, 2014 at 5:56 am

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  I am not seeing any upgrades (trial or otherwise) active on your account.

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  gloriadulcie · Member · Nov 26, 2014 at 6:05 am

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  Thank you for the speedy reply. How can I rectify that, will I have to sign up again? Are my credit card details registered?

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  gloriadulcie · Member · Nov 26, 2014 at 8:23 am

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  Where can I fix this problem?

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  staff-ozmodiar · Staff · Nov 26, 2014 at 4:14 pm

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  If this is your only WordPress.com account, you will need to sign up again. Just to be sure, could you have any other WordPress.com accounts that you might have used? Because there are no purchased or trial upgrades associated with this account.