From premium to "no ads"

• 

  michielkoolen · Member · Aug 17, 2014 at 7:52 pm

  • Copy link
  • Add topic to favorites

  Hi I have decided to cancel my just activated premium account and chose to remain my added domain name. Now I would like to enable “no ads” but I am unable to find it in the store from my WordPress admin panel. Also, I still see my premium upgrade is still active (but I guess this is a matter of time?)

  The blog I need help with is: (visible only to logged in users)

• 

  rachelmcr · Member · Aug 19, 2014 at 12:15 pm

  • Copy link

  Hi there,

  Your WordPress.com Premium upgrade was cancelled and all of the upgrades except your domain were removed from the site. You can re-purchase the No Ads upgrade from the Store page in your dashboard here:

  https://michielkoolen.wordpress.com/wp-admin/paid-upgrades.php

  Please let me know if I can do anything more to help with that. :)