Frozen out of admin

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  spfeditors · Member · May 13, 2019 at 1:23 pm

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  Site up but frozen out of admin. ‘Reset password’ link sent to proper recovery email but becomes circular denial.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · May 13, 2019 at 3:23 pm

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  Howdy –

  Is it the WordPress.com password reset that is giving you issues?

  In order to access and work on stopprobatefraud.com you would not use WordPress.com. That site is actually hosted at NOCDIRECT.COM and the domain was registered through enom. It does not use WordPress.com.

  For help, consider contacting your hosting provider, or using the community forums available at https://wordpress.org/support/forums/

  This is the information for resetting your WordPress.org password:
  https://codex.wordpress.org/Resetting_Your_Password