frustrated as cant open a live chat box!!!!

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  deborahloza · Member · Jul 14, 2018 at 5:26 pm

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  where is the live chat box? so i can ask a community expert a question this way in the forums are too slow

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Jul 14, 2018 at 5:57 pm

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  It’s best to continue in your first thread rather than opening another:
  https://en.forums.wordpress.com/topic/is-this-where-i-find-the-community-experts/#post-3144047
  Livechat support is available at WordPress.com (Mon to Fri) if you have a paid plan.

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  deborahloza · Member · Jul 14, 2018 at 7:10 pm

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  but i spoke with a woman called Varsha this afternoon on my ipad, i dont have a paid plan?
  i want to transfer my Domain to a free wordpress site and just pay for hosting , can this be possible do you know?

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  themagicrobot · Member · Jul 14, 2018 at 7:27 pm

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  As I said in your previous thread. A free plan isn’t enough:

  Yes if you upgrade to a paid plan you can transfer (or map) a domain you already own to WordPress.com.
  https://en.support.wordpress.com/incoming-domain-transfer/

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  gemmacevans · Member · Jul 15, 2018 at 5:47 pm

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  Hi deborahloza,

  Live chat is a feature of paid plans but you are using the Free plan, which is why that option isn’t available. I’ve replied to your domain question here:

  https://en.forums.wordpress.com/topic/is-this-where-i-find-the-community-experts/

  Closing this duplicate thread.