Frustration with multiple accounts…

  • Unknown's avatar
    blaokphotography · Member ·

    I started back in December with a basic account. Yesterday, I actually upgraded. Well I went thru bluehost, and downloaded wordpress for it. All this new stuff has a new email associated with it. The basic one was (email visible only to moderators and staff), the new one is (email visible only to moderators and staff). The wordpress app doesn’t seem to to get it. It keeps coming up with the old one, and using that to log in first when i open the app. I logged out, and used the new one, but it always comes back with either the old account or connection issues. I need this to stop please. Also, would like the ‘my3rdeye39’ one completely deleted. Any help would be appreciated.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    If you set up a site with Bluehost, you’re using the self-hosted WordPress.org software, not WordPress.com. We have no access to that site’s dashboard, and your admin login for that site has nothing to do with your WordPress.com account.

    The app doesn’t automatically recognise self-hosted sites connected to your WordPress.com account. To add the new site to the app, tap the W icon, tap Switch Site, and tap the + icon in the menu bar at the top. Select the Add self-hosted site option, and type in the URL along with the admin username and password you set for that site’s WP-Admin dashboard.

    If it won’t connect, please contact Bluehost and make sure you have XMLRPC enabled on your server, as the app uses that to connect with your site.

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