FTP Credentials

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  sergiorbisio · Member · Jun 1, 2018 at 7:30 pm

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  I have the website http://www.sanbaires.com installed with a ThemeMove Theme (Organik) I need the FTP Credentials Server and Password to fix a problem but I can’t found them

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  supernovia · Staff · Jun 2, 2018 at 9:38 pm

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  @sergiorbisio sorry we missed this earlier. You’re still using a managed installation so we don’t do FTP, but you could fix the theme locally and re-upload. I recommend against modifying a theme, though, as it makes it difficult to update when needed.

  Could you log in as the account owner and reach out here?
  http://wordpress.com/help/contact

  With a business plan you get direct support so long as you’re logged into the connected account.