Full refund

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  kingsleyonlinestore · Member · Feb 13, 2017 at 3:24 pm

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  I would like to cancel my subscription and get the full refund. Thanks

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 13, 2017 at 7:55 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!

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  kingsleyonlinestore · Member · Feb 14, 2017 at 7:57 am

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  hi,

  I dont really understand your instruction. I paid to wordpress and now i am logged into my wordpress account. Do you mean pressable account?

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  staff-doublebassd · Staff · Feb 14, 2017 at 5:53 pm

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  Ah, you’re on self-hosted WordPress.org not WordPress.com. You’re in the wrong forum – you most likely paid Pressable for your subscriptions, so you’ll need to contact them about about a refund:

  Contact

  Thanks!

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  kingsleyonlinestore · Member · Feb 15, 2017 at 12:01 am

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  Thank you very much

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  staff-doublebassd · Staff · Feb 15, 2017 at 1:52 pm

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  Of course!