G suite cancellation

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  localooco · Member · Mar 24, 2019 at 10:35 pm

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  Hi there, I need to cancel my g suite for ‘getoldgethappy’. I thought I had cancelled previously, but it appears I haven’t as I was charged on March 14. Hopefully I can attain a refund, for to financial constraints, I’m placing this blog on hold for now.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Mar 25, 2019 at 10:10 am

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  Hi there,

  The only G Suite subscription your account has ever owned was connected to the domain, tetrata.com, and the last renewal payment for that subscription was in March 2018. We cancelled that upgrade at your request on 19 February, and have not charged you again.

  Do you own any other domains for which you’ve purchased G Suite? If so, those upgrades belong to a different account. We’ll need to you comment here as that account to help you with this.

  If you’re not sure what site or account the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.