Generating application password issue on my wordpress site

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  pbkiimc · Member · Jul 8, 2026 at 5:36 pm

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  Hi,

  I’m having an issue generating an application password on my WordPress.com account. When I try to generate one, I see a pink/red error banner but no error message is displayed — just an empty notice.

  I inspected the HTML element and found this:

  <div role="alert" tabindex="-1" class="is-dismissible notice notice-error"><p></p><button type="button" class="notice-dismiss"><span class="screen-reader-text">Dismiss this notice.</span></button></div>

  I’ve tried on both Chrome and Firefox with the same result. Zooming in didn’t help either — there is no password text visible anywhere on the page.

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  james3265166 · Member · Jul 9, 2026 at 4:54 pm

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  Excellent troubleshooting by inspecting the DOM to see the empty <p> tags! An empty error banner during application password generation usually means the server rejected the request due to a backend security rule or validation conflict that the frontend layout isn’t translating into text. This frequently happens if Two-Factor Authentication (2FA) needs to be toggled, or if a security flag is temporarily blocking API-level creations on the profile. Because this requires looking into your account status behind the scenes, I have flagged this for Staff / Happiness Engineers so they can check the precise error code being thrown on the backend and get your application passwords generating correctly!

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  staff-lexi · Staff · Jul 9, 2026 at 6:21 pm

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  Hi there,

  Thanks for the detailed report and the DOM snippet, that’s helpful.

  I took a look at your account (pbkiimc) and everything on our side looks normal, so I’d like to pin down what’s triggering that empty error banner. A few things that would help:

  • The exact URL where you’re generating the password (is it https://wordpress.com/me/security/two-step or the older /wp-admin/profile.php on a specific site?)
  • The name you’re entering in the “New Application Password Name” field, and whether you’ve created any application passwords before
  • Whether you have Two-Step Authentication enabled on the account
  • If you open your browser’s Network tab (DevTools > Network) when you click the button, is there a failing request? If so, the response body would tell us exactly what the server is rejecting

  Quick note: please don’t share passwords, 2FA codes, or anything sensitive on the public forum. If you need to send account-specific details, email us at help@wordpress.com and reference this thread.

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  pbkiimc · Member · Jul 10, 2026 at 3:16 am

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  Hi there

  Thanks for your suggestions and it will be helpful to resolve the application password generation. My problem was resolved through backend security to adjust to allowing specific ipv address.

  Once again thanks for taking time to reply to my queries.

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  robertghetau · Staff · Jul 10, 2026 at 8:35 am

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  Hey!

  Thank you for letting us know @pbkiimc!
  Glad to see things are back to normal!
  
  Feel free to reach out again in the future.