get my one.com domain over to my wordpress-blog

  • Unknown's avatar
    raskinn · Member ·

    I have paid for a domain at one.com,and also paid for wordpress premium, but when I try to add the domain to my wordpress-blog, I get asked to pay again for wordpress premium. How do I add the domian, and get the premium benefits without paying twice?

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    Is it for the domain raskinn.no? I see that the domain is mapped to your WordPress.com site, but the domain credit isn’t being used for that domain which is why you’re being asked for payment again. I have updated the domain on this end for you, so everything should be set.

    Please let me know if you have any questions.

    Thanks!

  • staff-doublebassd · Staff ·

    I see a DNS error in your dashboard. It looks like you need to update the DNS on your side. Please let me know if you have any trouble with that, but the fix link should solve the issue.

  • Unknown's avatar
    raskinn · Member ·

    Hi! I tried using the fix link, but it still doesn´t work. It says that the migration process wasn´t completed when I try to enter the website. I have tried adding my IP adresss, which worked – but still the same problem. dont know if those two have anything to do with each other.

  • staff-doublebassd · Staff ·

    Hi there,

    In order to use your domain hosted elsewhere with your WordPress.com site, you’ll need to change the domain nameservers at your domain host, and point them over to WordPress.com. Our nameservers are:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    I currently see them set as:

    ns01.one.com
    ns02.one.com

    For instructions on how to update your nameservers, please visit our support page:

    https://en.support.wordpress.com/map-existing-domain/

    Here are the instructions from one.com:

    https://help.one.com/hc/en-us/articles/360000841638-How-do-I-change-the-name-servers-

    Let me know if you have any questions.

    Thanks!

  • Unknown's avatar
    raskinn · Member ·

    Hi! I have done this now, and successfully changed the nameservers at one.com, but I still get the DNS-message and it still does not work. When I now press the fix-link I get this message:
    Support
    Use the tool below to diagnose common problems with domain names on your WordPress.com site.

    Validating raskinn.no
    Primary Blog is Set
    raskinn.no is set as the primary domain for raskinn.wordpress.com and will appear in the address bar when you visit the site.

  • staff-zinnia · Staff ·

    Once the changes have been made to the name servers we just have to wait for those to become completely activated. Sometimes it happens immediately, but there are cases where it can take up to 3 days. No one has control over that bit.

    Looking at raskinn.no I can see the name servers are now set correctly to point that domain to WordPress.com.

    Please check back and let us know if you aren’t able to load the site after 72 hours. Do not make any further changes to the DNS records until we make sure this is sorted. Thanks.

  • staff-zinnia · Staff ·

    After some further digging I can see that there are some old A Records in place that do not point to WordPress.com. You don’t need those now. Please ask your domain provider to remove those A Records (or you could do it yourself).

    Once that is removed the domain should begin to work. As of now, I can’t load it. I think the A Records are the issue here.

    Don’t change the Name Servers, they are pointed to us as they should be.

  • Unknown's avatar
    raskinn · Member ·

    Thank you! I think I have deleted it now, are you able to see if it now is correct?

  • fstat · Staff ·

    Hi there,

    Your domain is now correctly mapped to your WordPress.com blog.

    Let me know if there’s anything else I can do for you. I’m happy to help.

  • The topic ‘get my one.com domain over to my wordpress-blog’ is closed to new replies.