getting admin access OR finding the admin of an existing wordpress site
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I am trying to update a website for my lab group that was made years ago.
We do not remember what account this was made with as it was a while back. Am I able to get access as an admin somehow? Otherwise, is there a way to find out what account the website was registered with so I can talk to that person?
Many thanks
Joe -
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Hi there,
I do not see any sites under your @joecornes WordPress.com account when I check on our end.
Is it possible you created your site under a different login? I can confirm that cognitiveneuropsychologylab.wordpress.com is a site that is registered in our system but it is under a different login (username and password) and not under your @joecornes account.
With this in mind, you can log out of this account, and log in to your other WordPress.com account and you should be able to access that site. If you cannot recall the password you use for your other account you can reset it here: https://wordpress.com/wp-login.php?action=lostpassword
Hope that helps. Please let us know if you have any more questions.
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Thanks for the response!
We are just unsure who created the site, it was most likely someone from our lab group who has now left – is there a way to find the username of the person who created it?
Cheers
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Hi there,
is there a way to find the username of the person who created it?
No, we cannot provide that information. You need to follow the instructions in our Account Recovery guide (https://en.support.wordpress.com/account-recovery/) and see if you can get access to that site.
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