Ghost Menu

  • Unknown's avatar
    valerierollingraphixca · Member ·

    Hi,

    We have a multilanguage Site and this week we have a ‘ghost’ menu I know it’s weird to say but this is my problem.

    We don’t have any problem with the French side but with my English. My navigation disappears by itself.
    When I’m going to repair it (Appearance -> Menus) the ‘Menu Structure’ doesn’t exist but I just need to click on ‘Save Menu’ and refresh my web page and it is back to normal.

    Why is doing this and how you could help me he is doing this every day this week & need to do this each time.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    We can’t help directly because we don’t host quadexpert.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

    Instead your host (Country Wifi Hosting) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.

    The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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