gift vouchers not sending

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  vecchiottijasminegmailcom · Member · Dec 8, 2021 at 11:59 am

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  Hello, when people are purchasing gift vouchers we are not receiving an email to be notified. Can you please assist.

  When we login to the backend to send the gift voucher, are customers are not receiving them either. Can you also please assist?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Dec 8, 2021 at 7:50 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/