godaddy blocking my account

  • Unknown's avatar
    muqarnas51 · Member ·

    godaddy is blocking my wordpress site http://www.maireadryanstravels.com and offering it for sale.
    I have been in touch with them and they say I have to contact you about this issue.
    I have received no notification about this, cannot understand what you people are up to and want this issue dealt with as soon as possible

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, I’m hoping to help you get to the bottom of this:

    • You need to verify your domain contact information by clicking a link in the email we’ve sent. The domain will start working again when you do that.
    • It was sent to the email address you used to register the domain. It is from another account, and if needed we can help you regain access to it.

    While I can’t share the email address here, I can say it is not the one on this account, which in our system seems to be completely separate from the domain. Could you check other email addresses, including any from your internet provider?

    And if you know you no longer have access to that email, let us know. We’ll help you recover access to the correct account, then help you get the domain-related email updated so you can confirm it and get the domain working again.

    Thanks!

  • supernovia · Staff ·

    @muqarnas51 I don’t think we’ve heard back from you yet. I can see the domain is still unverified, and that’s why it’s being blocked.

    Please, look for an email about verifying the domain. It was sent to the email address you used to register the domain, and you have to click the confirmation link. If you are having trouble with that, please update us here.

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