GONE!!!

  • Unknown's avatar
    xdidean · Member ·

    Ive moved my domain to a new register. every thing was working.
    Then I moved my host from Dodaddy to Cloudways.
    I was not able to find a way to change mapping right away. I needed to wait for a password to get into the admin but before I could our WP dissapered and I cannot find it!!!
    What’s going on???

    Site: crystallographygems.com.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Your domain appears to have Cloudways IP at the moment, meaning the site that shows up at crystallographygems.com is now hosted by Cloudways. If you need help with logging in to the site there, please contact Cloudways support.

    Please note that your site at crystallographygems.com is using the WordPress.org software. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

    We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums

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